Privacy Policy
for Solus USA
About Solus USA
At Solus USA, we respect your privacy and are committed to protecting the personal information you share with us.
What information do we collect?
When you interact with Solus, we may collect the following information:
- Full name
- Company or organization name
- Email address
- Phone number
- Mailing address
- Any information you voluntarily submit through forms, emails, consultations
We only collect information that is relevant and necessary to provide our services and support your requests.
How do we collect your information?
We collect information when you:
- Fill out contact or inquiry forms on our website
- Request a consultation, proposal, or quote
- Communicate with us via email or phone
- Subscribe to updates or marketing communications
In some cases, we may receive your information from trusted third parties, but only if you have given them permission to share it with us.
Why does Solus need my personal information?
Your information is used to:
- Communicate about our IT solutions, updates, or offers
- Improve our website, services, and customer experience
- Maintain internal records and operational processes
- Meet legal and regulatory requirements
Solus does not sell, rent, or trade your personal information to third parties.
Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to:
- Improve website functionality and performance
- Analyze traffic and user behavior
- Enhance your browsing experience
You can manage or disable cookies at any time through your browser settings.
Is my personal information secure with Solus?
We implement appropriate technical and organizational security measures to protect your data from unauthorized access, misuse, loss, or disclosure. While no system is completely secure, Solus follows industry best practices to safeguard your information.
Is Solus responsible for external websites linked on its site?
No. Our website may include links to third-party websites. Solus is not responsible for the privacy practices, content, or security of websites not owned or managed by us. We encourage users to review third-party privacy policies before sharing personal data.
What control do I have over my personal data?
You have the right to:
- Request access to your personal information
- Request corrections or updates to your data
- Request deletion of your information
- Opt out of marketing communications at any time
To exercise these rights, please contact us using the details below.
What if I have concerns about how my data is handled?
If you are not satisfied with how your personal information is handled, you may contact us directly.
We will review your concern, investigate the matter, and respond within a reasonable timeframe. If you remain unsatisfied, you may pursue further action in accordance with applicable laws.